Quality

Outdoor furniture has a lot to contend with. Sun, rain, sometimes even snow and regular use mean that quality requirements are particularly high, The purpose of garden furniture is to enable you to relax. Nothing is less relaxing than having to struggle with broken and low-quality furniture. For this reason, the quality standards offered by our own brand essella are always maintained at the very highest level. All aspects of our exclusive rattan furniture have been designed with one main purpose in mind – enabling you to relax in your own garden. Quality is no exception in this regard. When we develop essella furniture, our starting point is always quality assurance. This means that only draft designs which comply with our quality standard go forward for production. The manufacturing process, materials and dispatch are all subject to strict checks in order to enable us to live up to our own quality and production objectives. This is the sole route via which we are able to produce garden furniture which lives up to the expectations of our customers by providing lasting pleasure for many years to come.

Our poly rattan – weave

When manufacturing high quality poly rattan furniture, the most important material is the rattan itself. This is a material that needs to fulfil a host of requirements, It must be robust, tear resistant, flexible, weatherproof and UV resistant as well as looking good. In order to meet precisely these objectives, we have established our essella brand. In our view, the current quality of rattan garden furniture available for sale was not high enough. This is an area in which we perceive a gap in the market. For this reason, we only consider rattan suppliers who are able to meet the requirements outlined above. High quality guarantees you garden furniture with a long product life which remains colourfast and retains its shape, even after many summers of use. One important indicator of the characteristics of poly rattan is the SGS seal of quality. Pieces of furniture which bear the SGS mark have been tested by the SGS Institut Fresnius, one of the leading providers of chemical laboratory analysis in Germany. They have been found to meet the stipulated standard in respect of material tolerance, manufacturing quality, composition and UV resistance. Poly rattan is also a material that is very easy to care for. Water, sponge and that’s it. You do not need to go to any greater effort. After all, garden furniture is there to enable you to relax.

Rust free, light and yet stable

A further important factor in the quality of poly rattan furniture is the base onto which the rattan is woven. Especially with regard to outdoor furniture, it is essential to ensure that the materials deployed are weatherproof and cannot corrode. Only powder-coated aluminium is used to construct the sub-frames of essella garden furniture. This means that the frame remains light but robust and cannot easily be bent. The special coating applied makes sure that no rust can form at the welding seams and drill holes.

Smart cushion covers and upholstery

Even our cushions covers and seat cushions are subjected to the most stringent quality controls. We use only hard-wearing polyester in our covers. These specially coated materials repel both water and dirt. Concealed zips and seams enhance the optical appearance of our products. The use of double seams also provides a particular level of robustness. If your cushion covers become soiled, they may, of course, be removed and washed at 30°. The seat cushions and upholstery used in our garden furniture are made from stable memory foam, which retains its shape and continues to deliver a high degree of comfort, even over longer periods of use.

Customer service

Our customer-friendly service is also part of the relaxation process. If, in exceptional cases, you need to make a guarantee claim because furniture delivered is damaged or defective, our customer service team will make sure that any warranties or complaints are processed smoothly. It is also important to us to be able to offer simple, risk-free ordering from our online shop, specialist guidance, rapid shipping and a money-back guarantee. Gartenmode aims to achieve quality across all areas.

• Weatherproof garden furniture with a long product life 
• High-quality materials - Customer-oriented service 
• A secure online shop which is easy to use - Trusted Shop certified 
• High level of customer satisfaction